Iwireless Reviews

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New Reviewer

Renew application

My service was turned off
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ID
#2307641 Review #2307641 is a subjective opinion of poster.
Location
Kent, Washington
New Reviewer

Warn before doing maintenance. Especially when you state phone service will not be impacted. Mines is and so are my text msg, because auto pay did not have sufficient funds, which I do now.

I need my text and phone service back on, especially when there is no way for me to pay manually or contact customer service. A Notification warning should be sent out prior to a maintenance update
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ID
#2107122 Review #2107122 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

We should be notified in advance before you do a maintenance update. Why I can't pay my bill today, however you have disable my text and calls. My funds are available to pay, but there is no way I can

Service for text and calls. No way to pay today and I have the funds! I need my service asap. Not even sure if this message will go through
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ID
#2107115 Review #2107115 is a subjective opinion of poster.
Location
Atlanta, Georgia

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New Reviewer

Your email to me

I have email from you now asking if anyone had responded to my request for help made yesterday (04/11). This is Easter Sunday. Nobody has responded. But PLEASE call me tomorrow (04/13) at (970) 201-****. Thank you.
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ID
#1866010 Review #1866010 is a subjective opinion of poster.
Location
Grand Junction, Colorado
New Reviewer

The Phone is a worthless Piece of crap. Battery Overheats, Applications and Phone as a whole keeps crashing. They give your Private, Secure Information out to 3rd Party Businesses illegally.

Phone Battery constantly overheats. Applications, and the Phone itself keeps crashing. I Wireless also sends your Personal Secure Information to 3rd Party Businesses and People without your Permission, so constantly getting Calls and Texts from Spammers, and Scammers. Customer Service is beyond Lousy, as talking to a Customer Rep. is next to Impossible, and if you do get one they are of no help. They will either totally reset your phone wiping out all your Personal/Secure Information that is very important, or send you another phone that is just as defective. You are better off finding the Money to get a Decent working Phone and a place that gives you good Customer Services. I Wireless is a Rip Off sick joke for the poor, but coming from the Government that treats the Working Poor and Disabled, what can you expect !
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ID
#1749150 Review #1749150 is a subjective opinion of poster.
Pros
  • Xxx
Cons
  • Customer serivce
  • Iwireless
  • Mislead
Reason of review
Damaged or defective
Preferred solution
Send a working Phone without Defects !
New Reviewer

Pay as you go plan.

I like their service OK but was sick, in hospital, etc., so didn't turn it on for 3 months. I tried to today, but the new web site wasn't taking my password and the customer service phone number is just a voice recording that didn't recognize my password, last 4 numbers of ssa number it tells me to enter, nothing. I've called 5 times and it keeps hanging up on me. I noticed on the new web page that it seems to be wanting people to get on a contract plan instead of pay as you go.
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ID
#1678414 Review #1678414 is a subjective opinion of poster.
Service
Iwireless Mobile Phone Service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Best deal for the money

Purchase phone & $25 plan. Unlimited talk and text. Phone works great, plan hard to beat especially today prices. Backed by Sprint, very happy that I've switched.
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ID
#1670505 Review #1670505 is a subjective opinion of poster.
Location
Jonesboro, Arkansas
Pros
  • Value

Smartpay

wireless advertises phone for 21 dollars a month but then go to check out says no credit check but smart pay jacks monthly payment to 51 dollars a month due to payment history. shame on you. you just lost two customers. I have a new car loan a bike loan and a house payment with a perfect payment history on all three. so I wireless and smart pay your not so smart after all, no body likes a cheat or a lier. Wtf
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ID
#1658906 Review #1658906 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution
New Reviewer

AWFULLY AWFUL

Had trouble establishing an account for the initial phone plan for a brand new phone that was purchased from their Kroger wireless store. These goofy creeps actually emailed my username and password to me. Like how ridiculous is that. Most time you reset a password. I wonder if they mail out passwords to anyone and everyone ? It wasnt like here is your pass and you can change it after you establish the account....like actual legit business do online... This joke of a place actually gives out your personal infor to anyone & everyone? It was my own, initial application, password that l selected, yet it wasnt working and l asked to reset it, but they just up & out emailed my original pass l selected, never encrpted it, just left it out there in the open, flying around for all to see, in this internet cabaret world. Horrible place. Next morning, this app icon is on my homepage and l never downloaded their app. Pretty scary- privacy laws violated- Use them if you trust them. I sure dont recommend it. Scary as ***
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ID
#1589526 Review #1589526 is a subjective opinion of poster.
Service
Iwireless Customer Care
Cons
  • Worst i have ever experienced with any company
  • This place violated privacy laws
Reason of review
Poor customer service
Loss
$600
Preferred solution
Full refund

Ripped

Iwireless was charging my credit card for months before I noticed. They took some of my minutes, I switched to cricket couldn’t even take my phone or keep my number because cricket couldn’t or wouldn’t deal with wireless .
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ID
#1554075 Review #1554075 is a subjective opinion of poster.
New Reviewer

The just stole my cash balance.

They did this despite having my credit card number on file to keep me from not replenishing. I have contacted them to resolve this and if they will not I'm not going to KROGER FRED MEYER ever again.
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ID
#1511937 Review #1511937 is a subjective opinion of poster.
Service
Iwireless Customer Care
Pros
  • Xxx
Cons
  • Xxx
Reason of review
Problems with payment
Loss
$100
Preferred solution
My money put back on my account.
New Reviewer

WHAT A RIP OFF!

This company is absolutely FRAUDULENT. I am on very limited disability budget, and I purchased a Phone from them on eBay out of severe necessity. The phone was sent to me in NON-WORKING condition. It would not hold a charge for longer than 1/2 hour. I had to send the phone back, which ultimately ended up causing me to be several weeks without a phone. In the end, they only refunded and 1/2 of the money I paid for the phone, because there was an access code left on it, which I provided to them. Whatever you do, DO NOT DO BUSINESS WITH THESE PEOPLE. 12/2018
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ID
#1445526 Review #1445526 is a subjective opinion of poster.
Product
Apple Iphone 5c Cell Phone
Reason of review
Bad quality

Great Service

Contacted customer service today they were able to help me with my issues today. They were very clear With the instructions. Best Service I’ve had with any wireless provider.
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ID
#1429676 Review #1429676 is a subjective opinion of poster.
Location
Port Saint Lucie, Florida
Service
Iwireless Customer Care
Reason of review
Good customer service
New Reviewer
My phone hasn't worked hardly at all when I contacted I wireless they told me that TMobile took there tower down asked for a refund to days after I put my monthly $37 they said they couldn't refund my money this is *** no warning that TMobile bought them out I have...
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ID
#1301030 Review #1301030 is a subjective opinion of poster.
Location
Osage, Iowa
Service
Iwireless Mobile Phone Service
Reason of review
Bad quality

Horrible Service

Basic cell reception is terrible, even in major Iowan cities. Data service is nearly unusable, as it is slow in the afternoon and literally not available at night past 10:00pm. Don’t even consider
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1 comment
#1825228

fu@$$@@k this company they trash @YACCOMAC MEAN IT

ID
#1288850 Review #1288850 is a subjective opinion of poster.
Service
Iwireless Phone Service
Reason of review
Bad quality

5 stars

I’ve had Iwireless for Years & Never any problems with serviceLike
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ID
#1267143 Review #1267143 is a subjective opinion of poster.
Service
Iwireless Phone Service
Reason of review
Good quality

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