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I have been an iWireless customer for 3 years. They lost tower contracts in the area I lived, but because of my address being borderline to a county not affected, I was not sent any prior notification. Therefore, I wake up to no phone service and/or ability to...
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2.1
I didn't like
  • Worst i have ever experienced with any company
#1088766
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I will be paying off the phone ASAP so I can run away from this god awful company. The customer service is awful.. on the phone.. on chat.. in customer "retention".. and I am almost 100% sure they don't have supervisors. The phone service is non existent. I will pay my...
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1.0
#1080462
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I am a 911 dispatcher. In the past and just this week I have called multiple times to try and locate a cell phone because the people who owned the phones were missing. They could have been hurt or dead, I called and left a message for someone at iwireless to call me...
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1.0
#1070339
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Iwireless Mobile Phone Service Review

Iwireless
#868826
I paid for a month at the begging of this month but my phone is cut off
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Short Review on June 09, 2016

Iwireless
#862889
1.0
I would never ever use iWireless and Des Moines Iowa ever again the service sucks
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Iwireless Mobile Phone Service Review

Iwireless
#855237
This company absolutely stinks! Ive had numerous people try to call me and couldnt even get through or leave a message. Cussed out their reps for all of the poor service or no service i paid for and couldnt get a credit or a refund!! Sad i wouldnt recommend this company to anyone and Ive told about 50 people now about what has happened to me. Own up to your service people pay for!!
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Other Product Review

Iwireless
#813881
My credit card was charged double for 15 days of services and i have not received my money back!! Now I'm pissed
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In 2013 and 14 it was such a user friendly plan. I could buy my phone in the Krogers store. In 2014 a nice lady ordered me a phone while I was on the phone with them. Now, one has to buy the phone from a web page devoted to the sale of mobile phones. But, this page us...
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1.6
I didn't like
  • Being told to switch and not let out
#1044659
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I went to a Iwireless store in Davenport IA. to take advantage of a new plan. Thoroughly went through the costs with the Iwireless representative, I told him I want no surprises on the costs. I was told that my costs would only increase about $3.00 per month. When I...
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I didn't like
  • Mislead
#990318
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I had a Samsung Phone 2 contracts ago that in the entire 2 years I had it would not work in Iowa City. I complained every month. When my contract was up they gave me a $300 credit and I paid half the cost of 3 new Moto Gs up front and the rest was on my monthly bill....
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#974115
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Back in June/July 2016, we bought 2 phones with a monthly plan from the Iwireless in Davenport, IA. The man who sold them to use told us that if we had service problems, we could bring them back within 24 hours, we'd have to wait on a refund check, but if we brought...
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1.0
Product
I liked
  • Knowing immediately that they are thieves
#958618
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There is no customer service with I wireless. It is a big pass the buck game. There is no number where you can talk to anyone. If you do reach someone they pass you off right back to their automated robot. Do your self a favor and get a phone from a company that cares...
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Anonymous
Anonymous

Ditto!! I am too in Cincinnati. I purchased a new phone in their website and can't get a hold of anyone. There is no place to purchase a phone for Iwireless anymore, at leas...

2.6
#874211
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ICalled to cancel service on my I wireless phone. I was unable to speak with live person. I had to contact Kroger corporate. I encountered a person (with attitude)at I wireless who wanted to know why I wanted to cancel. I explained that I no longer needed their...
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#827908
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I received notification on my phone that my balance fell below $5. A few days later and after having sent a few short text messages, I was notified my balance was too low to send the text message. The balance had dropped from $5 to 9 cents. I checked my account to see...
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#797247
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